Incidents | Gulu Media Incidents reported on status page for Gulu Media https://status.gulu.media/ en Routine updates https://status.gulu.media/incident/983014 Tue, 28 Jul 2026 16:00:41 -0000 https://status.gulu.media/incident/983014#441d7df3a8a97ef339b4f0d759aa3376fd602211bff6ff4b0ed3f69915d8d864 Regular updates and security patches Patching updates https://status.gulu.media/incident/835953 Sat, 28 Feb 2026 06:30:53 -0000 https://status.gulu.media/incident/835953#197ab468778a701c46f10b3063e0497160f6ee55c2827fdd6790b9cb4bc66ede Routine patching Patching updates https://status.gulu.media/incident/824594 Fri, 13 Feb 2026 04:45:56 -0000 https://status.gulu.media/incident/824594#48d597904afd028120ff44d8e16ac2422152db621c78ed379a1e367bea0aaa15 Routine patching Service Backend Maintenance https://status.gulu.media/incident/800706 Thu, 08 Jan 2026 14:00:00 -0000 https://status.gulu.media/incident/800706#751bd24708c221010792e22b7d291ccef12621f13f6d4af0d7a7a4d068d31911 Backend updates/maintenance to Plex services. Should not take long Upstream provider maintenance https://status.gulu.media/incident/792233 Mon, 22 Dec 2025 04:20:00 -0000 https://status.gulu.media/incident/792233#e9feb62cc9e71768d9bc5f8ac6073ce1ef2cfaf41d0bfa21686b2b95f0fc0ed0 Upstream internet providers are doing location migrations which will result in extended downtime. Backend maintenance https://status.gulu.media/incident/761165 Mon, 10 Nov 2025 02:15:00 -0000 https://status.gulu.media/incident/761165#6ac211359e20a00227f89328fe13440eb8d44d12b609d59de43b7214496ff87b Some services may be intermittently offline while some migrations are performed on backend services. This should mainly only affect the requests site, Plex should remain unaffected but could be slightly degraded performance. Power circuit upgrade https://status.gulu.media/incident/758132 Wed, 05 Nov 2025 00:40:20 -0000 https://status.gulu.media/incident/758132#f0c535322a39a35e9e3a5b9b76c678a420a7a0a21a211fb1a1dcb96c54daa2ab All services will be unavailable while the main power delivery circuit is upgraded. Datacenter Migration https://status.gulu.media/incident/754142 Thu, 30 Oct 2025 13:00:47 -0000 https://status.gulu.media/incident/754142#8fd025f43d67e8f21dbd225565aff89ecca5df06b18ea9eb6ffe02e0207d8e0c All services will be down/unavailable for most of 10/30/2025 while all infrastructure is moved to a new location. Expected start time is 9:00am EDT and target for complete service restoration is 8:00pm EDT. Plex will be prioritized and will be available again as soon as possible. System Upgrades https://status.gulu.media/incident/725392 Tue, 16 Sep 2025 22:15:47 -0000 https://status.gulu.media/incident/725392#2a6293c881bd69105ffdcadf5cbcf7c12700c3fad415b579dd9a0c8f7688da93 Plex as well as content automation systems will be unavailable while upgrades are performed on servers. Complete Loss of Media Array https://status.gulu.media/incident/688219 Fri, 01 Aug 2025 20:20:37 -0000 https://status.gulu.media/incident/688219#b840aabffa0505a6b043ee0a8524d78b1eeb95a01cca36543ead08cb1f6acc7f Plex is completely offline and inaccessible. The arrays holding the media have been inadvertently destroyed. Restore of the main systems from backup has begun. All content is being re-downloaded and reprocessed. This may take some time. The most recently watched content is being prioritized. Many pages may show content unavailable until re-processed. Firewall Maintenance https://status.gulu.media/incident/479347 Tue, 17 Dec 2024 00:45:20 -0000 https://status.gulu.media/incident/479347#b1687e6d7d480e37d2158241b0e05451c7808d52ba68d21fd83e7a9117211172 Replacement of firewall hardware with new hardware and future redundancy. Datacenter network outage https://status.gulu.media/incident/410008 Wed, 07 Aug 2024 02:52:00 -0000 https://status.gulu.media/incident/410008#cfd42414117272e8cf42651ca578367dfb43e9e4392cd3a9792c8a211890183a Expedient has confirmed the network issues have been resolved. Services have remained up for 30 minutes. Datacenter network outage https://status.gulu.media/incident/410008 Wed, 07 Aug 2024 00:00:00 -0000 https://status.gulu.media/incident/410008#9c516e2058663a69b9d35fea7bbe78161ceccebff1b7f4f83e282554bf9fd701 All services are currently experiencing issues. There may be intermittent periods of connectivity with the majority of time being down/offline. Datacenter provider is experiencing an outage of network services due to the weather. Datacenter rack migration https://status.gulu.media/incident/319456 Tue, 30 Jan 2024 21:45:00 -0000 https://status.gulu.media/incident/319456#df59d1fbd7104d97bd592fb82c212bd4bdc2595df4870db49e10edb85a6d761a All services will be unavailable while we move to a new rack location in our datacenter. Migration to new server https://status.gulu.media/incident/301680 Sun, 17 Dec 2023 15:45:00 -0000 https://status.gulu.media/incident/301680#644a192b24b861ca79fa52cebb4466347149eefbb4b3f8e96288795d0f1800ad Plex and most subsystems will be down for a scheduled migration to a new server. Plex Service Updates https://status.gulu.media/incident/263320 Sat, 23 Sep 2023 12:30:00 -0000 https://status.gulu.media/incident/263320#721f777ec9d87f6b66839f61977f7fb08ee4ca28de768453421763c7c211757a Performing some maintenance and updates on the Plex service itself. New equipment install and array maintenance https://status.gulu.media/incident/153984 Wed, 11 Jan 2023 02:00:00 -0000 https://status.gulu.media/incident/153984#5cf45450ef119bfc6845dacde2a149c8a8650b64802ff8407d602b68d2107daf Upgrades/new DAS array Whonnock Drive Array Upgrade & General Maintenance https://status.gulu.media/incident/151065 Fri, 06 Jan 2023 02:45:00 -0000 https://status.gulu.media/incident/151065#ce9e973d260919e4f36eb0e647468a8845840c334dc0cbf31847672d635eb97c Drive RAID array upgrade for Whonnock and internal maintenance. Move to datacenter https://status.gulu.media/incident/132379 Thu, 03 Nov 2022 03:30:00 -0000 https://status.gulu.media/incident/132379#7e1cc30cbea96664db475a313b4f87a933e689a90ecb8e04dccd2879e77fce46 Maintenance completed Move to datacenter https://status.gulu.media/incident/132379 Wed, 02 Nov 2022 22:00:00 -0000 https://status.gulu.media/incident/132379#a8915310a3b8af686ad49a69d762b210249fe674f55d77b2fb100474700fcdfc Moving all services to new datacenter facility. All services will be down during this move. Endpoint maintenance https://status.gulu.media/incident/126134 Thu, 13 Oct 2022 13:25:00 -0000 https://status.gulu.media/incident/126134#26eb8f91626bb394cb34f516a1f9712da37b6a8adf258e6be74d29826e08af09 Performing maintenance on the endpoint DNS resolution of statistics.